tag:snaplark.statuspage.io,2005:/historySnaplark Status - Incident History2020-10-23T17:24:36+08:00Snaplarktag:snaplark.statuspage.io,2005:Incident/53947912020-10-22T16:44:46+08:002020-10-23T16:52:59+08:00This is an example incident<p><small>Oct <var data-var='date'>22</var>, <var data-var='time'>16:44</var> GMT+08:00</small><br><strong>Resolved</strong> - Empathize with those affected and let them know everything is operating as normal.</p><p><small>Oct <var data-var='date'>22</var>, <var data-var='time'>16:34</var> GMT+08:00</small><br><strong>Monitoring</strong> - Let your users know once a fix is in place, and keep communication clear and precise.</p><p><small>Oct <var data-var='date'>22</var>, <var data-var='time'>16:40</var> GMT+08:00</small><br><strong>Identified</strong> - As you continue to work through the incident, update your customers frequently.</p><p><small>Oct <var data-var='date'>22</var>, <var data-var='time'>17:10</var> GMT+08:00</small><br><strong>Investigating</strong> - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.</p>